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Beta Program Feedback Survey Template: Setup & Value

Gather product beta user insights on onboarding setup, loop quality, and perceived value. Customize this survey template to prioritize fixes, boost adoption.

What's Included

AI-Powered Questions

Intelligent follow-up questions based on responses

Automated Analysis

Real-time sentiment and insight detection

Smart Distribution

Target the right audience automatically

Detailed Reports

Comprehensive insights and recommendations

Sample Survey Items

Q1
Dropdown
How long have you been using this beta?
  • Under 1 week
  • 1–2 weeks
  • 3–4 weeks
  • More than 4 weeks
Q2
Multiple Choice
How did you install or access the beta?
  • Downloaded installer
  • Package manager (e.g., npm, pip, apt)
  • Container (e.g., Docker)
  • Mobile beta (TestFlight/Play)
  • Private/internal distribution link
  • Other
Q3
Numeric
Approximately how many minutes did setup take end-to-end?
Accepts a numeric value
Whole numbers only
Q4
Opinion Scale
Overall, how easy or difficult was setup?
Range: 1 – 10
Min: Very difficultMid: NeitherMax: Very easy
Q5
Long Text
What made setup challenging or blocked you? Include any error messages or steps.
Max 600 chars
Q6
Multiple Choice
Which, if any, setup issues did you encounter?
  • Missing dependencies or version conflicts
  • Permission or IT restrictions
  • Confusing or incomplete documentation
  • Bugs or error messages during setup
  • Hardware or performance constraints
  • Network or proxy issues
  • Could not complete setup
Q7
Multiple Choice
What kind of help would best unblock setup?
  • Live troubleshooting call
  • Step-by-step written guide
  • Sample configuration or template
  • Prebuilt image/binary
  • Help interpreting logs/errors
  • Other
Q8
Opinion Scale
How likely are you to retry setup after receiving support?
Range: 1 – 10
Min: Very unlikelyMid: UnsureMax: Very likely
Q9
Multiple Choice
Where have you shared beta feedback in the last 14 days?
  • In-product feedback
  • Email to the team
  • Beta forum/community
  • Slack or Discord channel
  • Issue tracker (e.g., GitHub/Jira)
  • Survey form
  • I haven't shared feedback yet
Q10
Rating
How would you rate responsiveness to your feedback?
Scale: 10 (star)
Min: Very poorMax: Excellent
Q11
Dropdown
Typical time from submitting feedback to first response:
  • Under 1 day
  • 1–2 days
  • 3–5 days
  • About a week
  • More than a week
  • Not sure
Q12
Matrix
Please rate your experience with the feedback process.
RowsStrongly disagreeDisagreeNeutralAgreeStrongly agree
Responses were timely•••••
Replies resolved my issue or question•••••
I saw changes based on my input•••••
I felt heard and respected•••••
The process was simple to use•••••
Q13
Multiple Choice
What has kept you from sharing feedback recently?
  • Not sure where to send it
  • Time constraints
  • Haven't encountered issues yet
  • Prefer to gather more experience first
  • Privacy or policy concerns
  • Language or communication barriers
Q14
Opinion Scale
Attention check: For quality, please select the number 3.
Range: 1 – 10
Min: 1Mid: 3Max: 5
Q15
Long Text
What would make the feedback loop work better for you?
Max 600 chars
Q16
Ranking
Rank the main ways you intend to use the product during beta.
Drag to order (top = most important)
  1. Explore core features
  2. Fit into my workflow
  3. Performance/scale testing
  4. Edge-case or compatibility testing
  5. Migration/upgrade rehearsal
  6. Admin/configuration setup
Q17
Opinion Scale
So far, how much value have you gotten for the time invested?
Range: 1 – 10
Min: No value yetMid: SomeMax: High value
Q18
Rating
How likely are you to continue participating over the next month?
Scale: 10 (star)
Min: Very unlikelyMax: Very likely
Q19
Multiple Choice
Which benefits have you experienced so far? Select all that apply.
  • Faster workflow
  • Fewer errors or higher reliability
  • Better visibility/monitoring
  • Easier collaboration
  • Cost savings
  • Learning or new insights
Q20
Short Text
What critical capability is currently missing for your needs?
Max 100 chars
Q21
Rating
Based on your beta experience, how likely are you to recommend this product to a colleague?
Scale: 10 (star)
Min: Not at all likelyMax: Extremely likely
Q22
Long Text
Anything else we should know before GA?
Max 600 chars
Q23
Dropdown
Your primary role
  • Software engineer
  • Product manager
  • Designer/Researcher
  • QA/DevOps/SRE
  • Data scientist/ML
  • IT/Admin/Security
  • Executive/Founder
  • Other
Q24
Dropdown
Organization size
  • 1 (just me)
  • 2–10
  • 11–50
  • 51–200
  • 201–1,000
  • 1,001–5,000
  • More than 5,000
Q25
Dropdown
Industry
  • Technology/Software
  • Finance
  • Healthcare
  • Education
  • Government/Public sector
  • Media/Entertainment
  • Retail/Consumer
  • Other
Q26
Dropdown
Region
  • North America
  • Europe
  • Asia-Pacific
  • Latin America
  • Middle East/Africa
  • Other
Q27
Opinion Scale
How familiar are you with this product’s domain?
Range: 1 – 10
Min: NoviceMid: IntermediateMax: Expert
Q28
Long Text
Any final comments or clarifications before you submit?
Max 600 chars
Q29
AI Interview
AI Interview: 2 Follow-up Questions on your beta experience
AI InterviewLength: 2Personality: Expert InterviewerMode: Fast
Q30
Chat Message
Thank you for your time and insights—your feedback directly shapes the product before GA!
Q31
Chat Message
Welcome! This brief survey takes about 6–8 minutes. Please answer based on your most recent beta experience.

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